Capabilities such as zero downtime and reliable performance are table stakes for true transformation, and organizations striving to succeed in the current landscape must focus on gaining agility, customer centricity, and actionable insights. Mastering them requires adopting a business model that allows enterprises to run and reinvent at the same time, leveraging their existing IT investments and resources while embracing more automation, artificial intelligence, and machine learning functionality. The Autonomous Digital Enterprise (ADE) future-state business framework is one such model for success.

IDC recently hosted a webinar with Gur Steif, president of the digital business automation product line at BMC Software and Steven Elliot, program vice president for management software and DevOps at IDC, to talk about the current IT environment and where BMC customers are on their journey to becoming an ADE. Here are some key takeaways from their conversation.

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